> ## Documentation Index
> Fetch the complete documentation index at: https://visitdocs.planpoint.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact form & leads

> Capture enquiries from inside the Visit and get them in your inbox.

<Card title="Pro feature" icon="crown" href="/account/plans">
  The contact form requires the Pro plan.
</Card>

The form lives in **Sales → Form**. When it is enabled, a **Request Information** button appears on room views and opens a dialog over the Visit — the visitor never leaves the tour.

<Frame caption="The enquiry dialog opens over the Visit, not on a separate page">
  <img src="https://mintcdn.com/planpoint-visit/0E3RRUq_T5nIh8kn/images/features/contact-form.png?fit=max&auto=format&n=0E3RRUq_T5nIh8kn&q=85&s=7d34f12d040e5790a5f041ff3d56dff7" alt="Request Information dialog open over a room view" width="1360" height="1300" data-path="images/features/contact-form.png" />
</Frame>

## Setting it up

<Steps>
  <Step title="Enable it">
    Tick **Enable form on the public page**.
  </Step>

  <Step title="Recipient email">
    Where new submissions are emailed. Use a monitored shared inbox rather than a personal address.
  </Step>

  <Step title="Write the copy">
    **Form headline** and **Form subtext** set the tone of the dialog, and **Submit button label** replaces the default call to action.
  </Step>

  <Step title="Choose the fields">
    Toggle **Name**, **Email**, **Phone** and **Message** independently.
  </Step>
</Steps>

<Frame caption="Sales → Form — recipient, copy and which fields to ask for">
  <img src="https://mintcdn.com/planpoint-visit/0E3RRUq_T5nIh8kn/images/features/form-settings.png?fit=max&auto=format&n=0E3RRUq_T5nIh8kn&q=85&s=9d398b48f36572f0a2506cb5caf09929" alt="Form settings with recipient email, headline, subtext and field toggles" width="1600" height="677" data-path="images/features/form-settings.png" />
</Frame>

## Writing copy that converts

| Field    | Weak              | Better                                          |
| -------- | ----------------- | ----------------------------------------------- |
| Headline | Contact us        | Interested in this property?                    |
| Subtext  | Fill in the form. | Send a message and we'll get back to you today. |
| Button   | Submit            | Request details                                 |

Keep the ask small. Name and email is enough to start a conversation; adding phone and a long message field measurably reduces submissions.

## Leads

Submissions are emailed to the recipient address and also stored against the property, so nothing is lost if a mail goes astray.

<Tip>
  Reply fast. An enquiry sent from inside a Visit comes from someone who was looking at your property seconds ago.
</Tip>

## Translations

The headline, subtext and button label are your own text, so they appear in the [Translations](/features/languages) tab for every language you enable. The field labels themselves are part of the interface and are already translated.

## Not seeing the form?

* Check **Enable form on the public page** is ticked
* Check your plan — the form is Pro-only
* The button appears on room views; the exterior view does not show it