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Pro feature

The contact form requires the Pro plan.
The form lives in Sales → Form. When it is enabled, a Request Information button appears on room views and opens a dialog over the Visit — the visitor never leaves the tour.
Request Information dialog open over a room view

The enquiry dialog opens over the Visit, not on a separate page

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Setting it up

1

Enable it

Tick Enable form on the public page.
2

Recipient email

Where new submissions are emailed. Use a monitored shared inbox rather than a personal address.
3

Write the copy

Form headline and Form subtext set the tone of the dialog, and Submit button label replaces the default call to action.
4

Choose the fields

Toggle Name, Email, Phone and Message independently.
Form settings with recipient email, headline, subtext and field toggles

Sales → Form — recipient, copy and which fields to ask for

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Writing copy that converts

Keep the ask small. Name and email is enough to start a conversation; adding phone and a long message field measurably reduces submissions.

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Leads

Submissions are emailed to the recipient address and also stored against the property, so nothing is lost if a mail goes astray.
Reply fast. An enquiry sent from inside a Visit comes from someone who was looking at your property seconds ago.

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Translations

The headline, subtext and button label are your own text, so they appear in the Translations tab for every language you enable. The field labels themselves are part of the interface and are already translated.

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Not seeing the form?

  • Check Enable form on the public page is ticked
  • Check your plan — the form is Pro-only
  • The button appears on room views; the exterior view does not show it